Many small businesses are overshadowed by large, nationally known chains that sell the same products or offer similar services. Therefore, if you run a small family-owned business, it’s important that you do what you can to stand out from the big box stores and large corporations. One such business worth discussing is the funeral industry. From funeral directors to funeral service planners, you are bound to have a more pleasant experience working with a family-owned funeral home, as they tend to be more compassionate and understanding of what you are going through.
Being treated with respect at a funeral home is vital—especially when you are grieving a loss. Here are some of the advantages of working with a family-owned funeral home in Westchester, IL.
Better bedside manner
Although often used to describe healthcare professionals, generally speaking, to have a good bedside manner refers to how a professional interacts and communicates with you in difficult situations. Death is a sensitive subject—whether you are planning a funeral for an unexpected passing or pre-planning your own—that needs to be approached on a personal level with immeasurable compassion and patience. When you work with a family-owned funeral home in Westchester, IL, it’s likely you’ll receive this type of one-on-one service.
Offers quality service and items
A corporate owned funeral home only offers the services and funeral items that are pre-selected for all the company’s locations. This means that even if a funeral director knows what might work best for their clients, they are not authorized to make changes. In a family-owned funeral home, the family as a team gets to decide the types of quality funeral services and burial items they want to offer.
Get customized funeral services
The goal of a family-owed funeral home business is to cater to what the family wants, and to never force something that is not wanted. From viewing and visitation to traditional funeral services, a grieving family will have the opportunity to honor their loved one in the exact way they wish.
Provides a sense of family
It’s crucial that a funeral home can relate to grieving families; otherwise, the mark is missed on customer service. Luckily, family-owned funeral homes that have been in the business for a long time are well aware of the importance of family, so they will treat you like family. They also know how to talk to you, because they get to practice positive family interaction every day.
Handling funeral preparations after the death of a loved one can be very hard on some folks, and understandably so. But it’s important to know that you are not alone. When you choose to work with a trusted family-owned funeral home in Westchester, IL, like Marik-Baken Funeral Services Ltd., you will have access to a staff of compassion and caring individuals who are ready to help you every step of the way.
Barbara Marik-Baken is a fourth generation funeral director with over 40 years of experience. Please don’t hesitate to call us anytime for more information on the funeral services we offer.
Categorised in: Funeral Home
This post was written by Writer